Training

Enrole is designed to be intuitive and easy to use. To be most effective, however, users should be familiar with its vast capabilities. In order to best understand how the software works, training is provided with every Enrole implementation.

After training, you will have access to our knowledge center, which offers 24/7 self-service information including how-to guides, articles and training videos.

Flexible Agendas
We make custom training agendas to fit your schedule and budget. The agenda and dates are designed to suit your needs.
Skilled Trainers

Our trainers have used Enrole or worked on Enrole personally. They are experts that can answer questions, lead instruction, and make personalized suggestions.

Refreshers

Ensure your employees are getting the most out of Enrole. Boost user adoption, increase work productivity, and see newly released features & functionality.

Projects and Consulting

The scope of work for a standard implementation of Enrole Registration Management software includes all planning, execution, implementation, and training. Enrole and your team will jointly be responsible for the success of each phase and tasks, detailed in the Work Requirements.

An Enrole Project Manager will be assigned to lead the implementation project and will include other Enrole professionals as needed to work on different aspects of the implementation. Our project manager will require your key project team members to meet weekly online and will include previews of feature sets relevant to the project decision-making as well as status updates on the onboarding process. Key milestone dates will be identified and agreed in these meetings.

Enrole’s continued success and what differentiates us from our competitors has been achieved by valuing every client new and old with superior commitment to attentive customer service; hiring innovative personnel with extensive experience from the education arenas we serve; and to a tried and trusted structured implementation and training process.

Implementation

Our success is your success. We make sure you get a strong start during our onboarding phase. This includes planning, execution, implementation, and training. Your Enrole project manager will lead the way with informative weekly updates.

Customizations
We can customize Enrole for you. Any programming work for customizations, modifications or system extensions would entail a project with a statement of work detailing estimated hours and projected cost.
System Extensions

Enrole comes with an array of integration options, but sometimes clients have their own in-house solutions. We can integrate and extend Enrole to fit your needs.

Support

We are proud to have a fantastic 100% satisfaction rating for after sales customer service and responsiveness. With your success in mind, we offer unlimited support at no additional cost.

Our team gives guidance via phone and email, as well as pointing people to the self-help articles in the online Knowledge Center. During your first year of using a new system, we anticipate you will clarify new processes and ways to use the system, and we are happy to assist and make suggestions.

Our built-in support/ticketing system for your administrators to submit requests and issues, is where Enrole project managers and customer service technicians tracks your question through to resolution. Your team will be supported incredibly well and we remain at your service for the duration of our contract.

Help Center

How-to guides, training videos, articles about release notes, new features and enhancements, and webinars.

Visit Help Center

Support Tickets

Create a Ticket
Visit Help Center

Email Support
enrolesupport@entrinsik.com

Ideas and Feedback

Send us suggestions or share any of your own internally created materials with the community.

enrolesupport@entrinsik.com

Ask about Enrole Training

We would recommend Entrinsik because they have adapted to our business needs. And since no one does business the same way, potential customers should make sure Enrole is the right fit for their organization. Entrinsik’s commitment to developing future features is evident.

Daniel Hocutt

University of Richmond

We are still praising our amazing new software to everyone!!! It has changed our way of business. Our IT staff says we are the happiest department that they have ever worked with for a software conversion. Offering early bird discounts increased early registrations. (It’s amazing how saving $10 motivates people.) We actually knew there were enough registrations for our CEU seminars two-four weeks before the seminars were scheduled.

Deb Hoyer-Denson

Kankakee Community College

If an organization is looking for something that’s an all-in-one, where they can track financials, participants, and have the reporting they need to make sure they are running a viable program – then get Enrole. This is the 3rd registration software that I’ve worked in, and it’s by far the best.

Leslie Brock

Southern Illinois University Edwardsville

Before, we had about 29% of our registration that was done online. So far with Enrole, just in a little over a month, we’ve already increased our online registration to 50%.

Stephen Newcombe

Central Oregon Community College