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The BI & Analytics Survey 2024

For the fourth consecutive year, Entrinsik has dominated its competitors in The BI & Analytics Survey 24, demonstrating unparalleled leadership and innovation in the business intelligence sector. The survey, recognized globally for its extensive user-based insights, has highlighted Entrinsik’s outstanding achievements across numerous key performance indicators.

Entrinsik’s remarkable performance in the survey is marked by securing an impressive 37 top rankings and 32 leading positions across four diverse peer groups. This achievement not only demonstrates Entrinsik’s widespread excellence in the business intelligence domain but also cements its position as a leader and innovator.

Leading the way in business intelligence and customer satisfaction! Informer is top choice for a fourth straight year.

Price to Value

Entrinsik leads in the 'Price to Value' category, with 97% of users rating our price to value as excellent or good, compared to an average of 73% for other BI & analytics tools. It highlights our commitment to providing cost-effective solutions without compromising on functionality, usability, or performance; ensuring our clients receive the best value for their investment.

Customer Satisfaction

The 97% satisfaction rate among surveyed users underscores Entrinsik's unwavering commitment to delivering quality and value in our products. This high level of satisfaction reflects our consistent ability to not only meet but exceed the diverse and evolving needs of our clients, guaranteeing their success and satisfaction in an ever-changing business environment.

Ease of Use

Ease of use remains the primary factor driving customers to choose Informer, with 55% of users (significantly above the average of 29%) selecting the product for its user-friendly interface for report designers. 94% of Informer users are satisfied with the product’s ease of use for both Report creators and consumers, and 74% rate its ease of use as "excellent" — the highest respective values in this year's survey.

Vendor Support

Entrinsik's dedication to providing outstanding vendor support is evident through the 94% excellent or good rating received from our users, a figure notably higher than the 63% average for other BI and analytics tools. This indicates our focus to delivering comprehensive support and services, ensuring that our clients have the assistance and resources they need to effectively utilize our products to their fullest potential.

Customer Recommended

Achieving a perfect score, with 100% of surveyed users recommending Entrinsik, speaks volumes about the trust and confidence our clients have in our products and services. This unanimous endorsement from our users is a powerful testament to the effectiveness, reliability, and user satisfaction associated with Entrinsik's business.

Rated #1 for the fourth straight year

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