Current Job Openings at Entrinsik

 

Implementation Specialist

Responsibilities:

  • Support customers implementing and installing Informer connected to the Ellucian Banner platform
  • Write custom data reports and fulfill complex data requests
  • Participate in project requirement gathering, analysis and design meetings
  • Provide solution requirements
  • Conduct on-site and web-based Informer training
  • Assist sales team with technical demos and trial implementations for customers on the Ellucian Banner platform
  • Assist product development team with testing and debugging of the software

Requirements:

  • A college degree in computer science or related field
  • 3-5 years’ experience with Ellucian Banner Student and/or Finance database schema
  • Structured Query Language (SQL)
  • Ability to communicate clearly and effectively
  • Ability to utilize problem-solving skills and technical knowledge to find answers to support issues
  • Technical/professional expertise required to do the job effectively and to create effective customer solutions
  • Enterprise Report Writing
  • Experience in Higher Education
  • Ability to travel up to 50%

Preferred Requirements:

  • User Training
  • Experience in technical documentation
  • Experience writing server-side JavaScript

 

Please email all resumes and cover letters to the Entrinsik HR department at resume@entrinsik.com.

 


Implementation Specialist – Informer

Department: Customer Service

Responsibilities:

  • Manage client projects including creating reports and dashboards per clients’ specific requirements
  • Assist sales team with technical demos and trial implementations
  • Assist product development team with testing and debugging of the software
  • Provide support and implementation of Informer for customers
  • Create documentation and videos for customer support to assist clients after implementation of Informer
  • Work with marketing to provide assistance with webinars to promote Informer
  • Learn new database schemas to create database mapping and report packages to distribute to different business verticals
  • Conduct both on-site and on-line training for customers

Requirements:

  • A college degree in computer science or related field
  • IT-related customer service or software support background
  • Experience with relational databases
  • Ability to communicate clearly and effectively
  • Ability to utilize problem-solving skills and technical knowledge to find answers to support issues
  • Technical/professional expertise required to do the job effectively and to create effective customer solutions
  • Programming experience in SQL, Java, JavaScript, or similar language
  • Ability to travel up to 50%

Desired Skills:

  • Knowledge of higher education ERP landscape

 

Please email all resumes and cover letters to the Entrinsik HR department at resume@entrinsik.com.

 

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