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Northwest Title

Visualization and Achievement of Customer Success Goals Using RamQuest with Informer 5

Pain Points

  • Lack of user-friendly solution to track performance
  • Time-consuming reporting methods with no accountability
  • No trained, dedicated business intelligence employee

Results

  • Managers more willing to make data-driven decisions
  • Objectives organized more easily
  • Increase in number of outstanding customer reviews

The creation of visualizations improved our employees’ understanding of the data and helped to create actionable change.

Jonathan Holfinger, Northwest Title

Effectively Track Your Performance

Northwest Title tracks its performance and follows through on objectives with the assistance of Informer. If you want your objectives to be more actionable, then book your demo of Informer, the top-rated business intelligence platform.

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