Webinar Highlights: Coastal Carolina Delivers Informer Dashboards Via Mobile App

Posted on December 10th 2013

We recently partnered with Coastal Carolina University to present a live webinar that aired on Wednesday, December 4th, as part of our customer-led webinar series. In case you missed it, you can download the webinar recording on our website by clicking here.

Fadi Baroody of Coastal Carolina joined Tim Nicholson and Sharon Shelton of Entrinsik in presenting the University’s experiences with Informer BI & Reporting, focusing on the adaptation of Informer Dashboards within a mobile environment. We’ve provided a brief overview and some key highlights of the presentation below. We would like to thank Fadi for his excellent presentation!

Coastal Carolina has been using Ellucian Colleague since 1994 and has been an Informer customer for 5-7 years. When upper management and University board members began requesting visualizations that could be viewed quickly and on-demand, the University decided to implement Informer Dashboards in 2012.

After adding Dashboards to their live account, users at CCU were able to immediately begin creating important dashboards based on the specific KPIs that administration wanted to see. Dashboards were designed for the Board of Trustees, Administration, Faculty, and Staff in order to see a quick overview of the University’s performance.

In order to eliminate the need for management to log in to Informer to view dashboards, CCU decided to create a custom application that would allow users to view specific dashboard visualizations on their mobile devices. To do this, a staff web developer created an HTML application (built for iPad but works with any device) and simply took the embed code available within Informer to insert visualizations.

The application requires users to input their normal University username and password to log in, and offers categories (Admissions, Enrollment, etc.) to choose from. Within each category, a list of available dashboards are ready to view.

Within Informer, Dashboard creators are able to set automatic refresh rates for each visualization, so mobile viewers are always seeing real-time, accurate data. Additionally, dashboard visualizations in the mobile application are still interactive; users can click in a graph or chart to remove or replace criteria and instantly see changes.

After Informer Dashboards became used more and more throughout campus with increasing numbers of users wanting use of the mobile application, Informer administrators needed to expand the mobile offerings. Within larger categories, sub-categories were created to expand the number of available dashboards, simply by adding to the application’s HTML code.

In the future, CCU plans to continue adding to and adapting the mobile application to make it easier for more users to access the data they need without having to log into Informer. A current project that administrators are working on will allow end-users to log into the application, define their own categories, select their own dashboards, and embed the code from Informer directly into their application page themselves. This would eliminate the need for programmers to create individual category sets and dashboard lists for each University department that wanted access to the application, allowing end-users to customize pages based on what they specifically wanted to see, all without ever logging into Informer.

“This is a prime example of how a product is so flexible that you can do different things with it and evolve it to fit what your needs are.”

About Coastal Carolina University (from www.coastal.edu)

Coastal Carolina University is a dynamic, public comprehensive liberal arts institution located in Conway, just minutes from the resort area of Myrtle Beach, S.C. The University offers 66 areas of study toward the baccalaureate degree and seven master’s degree programs in accountancy, business administration, education, marine and wetland studies, and writing. Ten new undergraduate degree programs include biochemistry, economics, graphic design, information systems, intelligence and national security, musical theatre, theatre arts, as well as criminology, health and aging, and social justice tracks in sociology.

About Entrinsik Informer

Entrinsik Informer is an agile reporting and business intelligence (BI) solution delivering ad-hoc reporting, self-service data analysis, and interactive dashboards in one complete solution. Informer’s intuitive, web-based interface is easy to navigate, enabling users to access data from multiple sources to create and customize their own reports and dashboards on demand. For a demonstration or a free trial, visit http://90ddev.com/entrinsik/informer/request-demo, call 888-703-0016 or email sales@90ddev.com/entrinsik.

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