Features List

Enrole Database and In-house Operations

  • Intuitive & clean, clickable hyperlink interface
  • Easy back-end registration for multiple people and sessions
  • Multiple carts in progress at the same time
  • Waitlist management – for any session type (classroom, online, camps, events, conferences)
  • Cancel, transfer, substitute person, refund capabilities
  • Ability to place cash on account & apply toward future class
  • Pay now – quickly pay outstanding balances by person or company
  • Unlimited user defined fields created by you, with drop down
  • Sub-sessions i.e. conference breakout sessions, parking passes, tickets, t-shirts
  • Unlimited fee codes per session (early bird, late, member, etc)
  • Unlimited pricing templates to create and apply to sessions as needed
  • Discount/coupon codes – tons of flexibility for complex scenarios and marketing ideas
  • Miscellaneous invoicing – back charge for Conference expenses, products, etc
  • Customized training sessions – for corporate clients with client portal access
  • Ability to mass update sessions (i.e. tentative to open status)
  • Merge duplicate persons & companies function
  • ROI tracking by session – revenue, expenses, instructor fees
  • Course & session quick copy function
  • Blackout dates will automatically apply to schedules
  • Instructor fees to calculate costs in multiple ways
  • Security – user roles defined and actions limited by individuals and groups
  • Tasks and comments – use as workflows and reminders
  • Prerequisites to a particular course
  • Event wizard to quickly create events step by step
  • Certificate programs with mandatory and elective classes
  • Facility and instructor conflict alerts

Student/Customer Online Shopping Cart

  • Multiple search options – by keyword, instructor, category, calendar
  • Calendar view of course offerings
  • Mobile friendly on phones & tablets
  • Google Analytics ready
  • SEO – Meta descriptions and keywords
  • Create user account profile, guest checkout, shop around before/after log-in
  • Easy log in and secure payment with credit card – no payment card data stored in Enrole
  • Pay in full, minimum payment (deposit) and invoice me later options
  • Forgotten password reset capability
  • Amazon style related course suggestions for customer upsell potential
  • Customers can view order history under their profile and purchase a sub-order to a prior order
  • Group registration (company, family)
  • Ability to add images and multi-type resources for courses, facilities & instructors
  • Students can download resources for course, facility & instructor
  • Students can download certificates of attendance, view history and balances outstanding
  • Automated receipts at time of cart purchase
  • Text/SMS feature as class reminders, confirmations, etc
  • Survey for marketing at registration – how did you hear about us?
  • Bulletins – add an important message to your cart page
  • Ability to advertise courses but prevent registration
  • Add to your calendar feature
  • Vocabulary – change the headings and wording to suit your clientele
  • Cancellation charge by course by date
  • Collect additional required information during check out
  • Purchase multiple classes for multiple people at one time
  • Complex password specifications
  • Manage shopping cart categories and courses under each
  • Students can add items to cart and later sign in and purchase
  • Option for students to view their position on the waitlist, or not (and remove from waitlist)

Informer Reporting & Dashboard Visualizations

  • Bundle of canned reports available for use or edit to your specifications
  • Unlimited number of ad-hoc reports can be created by you
  • Tight security controls down to row-level security
  • All reports exportable to multiple formats
  • Customer data extractable/export for email promotions and marketing lists
  • User view of any report instead of copying each time
  • Live Excel feature available for desktop viewing and real-time refresh for live data
  • Schedule reports to automatically go to email inboxes at specified days/times
  • Schedule reports to automatically run an Enrole function (auto send confirmation emails, invoices)
  • Unlimited dashboard visualizations from reports can be created, downloaded, and embedded

Instructor Portal

  • Easy log in for instructors to view upcoming and past classes
  • See the attendee lists & rosters
  • Record attendance hours, issue CEUs and grades in real-time
  • Email students individually or an entire class
  • Maintain biographical and password information
  • Administrator login to verify sessions
  • Instructors can download course, session & facility resources
  • Forgotten password reset capability

Corporate Portal for Custom Training Sessions

  • Easy log in for your corporate clients to view their contracted upcoming and past classes
  • They can register their employees and cancel with one click
  • They can add new employees as they need
  • All these transactions appear in real-time in your Enrole database
  • Clients can download course, facility & instructor resources

Scanner Check in Kiosk

  • Add a barcode on conference badges to date/time stamp attendees
  • Can also date/time stamp attendees leaving
  • View outstanding balances due and collect prior to entry

Correspondence Portal

  • Several ready-made templates tailored to your requirements:
    • Confirmation emails
    • Cancellation, reminder emails
    • Receipts
    • Invoices
    • Transcripts
    • Certificates of completion
  • Ability to copy/create ad-hoc templates
  • Attach dynamic PDFs (i.e. invoices) to an email
  • Gallery facility to view all PDF’s created over time and re-run
  • Schedule and automate emails and documents to send

Integrations

  • Preferred partners for hosted payment gateways:
    • TouchNet, uPay
    • PayPal, Payflow Pro
    • Authorize.Net
  • Custom programming:
    • SIS/ERP – Banner, Colleague, PeopleSoft
    • LMS/Media – Blackboard, Ed2Go, Moodle, Mediasite

Training & Customer Service

  • Initial on-site training – 3 days included, travel & expenses extra
  • Online documentation with how to guides, training videos, 24/7
  • Future training (onsite and online) can be purchased at anytime
  • Tech support via online support center 24/7
  • Emergency out of hours support
  • Assigned project manager

Additional & Company Information

  • Founded in 1984 – based in Raleigh, North Carolina
  • Over 1,000 worldwide customers
  • Latest PCI-DSS version compliant
  • VPAT available
  • Hosted data backup, security, disaster recovery, and hosting spec sheet available

 

Download the features list in pdf format ->